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Terms & Conditions

Last updated

On this page
  1. About Us
  2. Our Products
  3. Prices and Payment
  4. Orders
  5. Shipping, Returns and Refunds
  6. Your Account
  7. Intellectual Property
  8. Acceptable Use
  9. Warranty and Liability
  10. Privacy
  11. Governing Law
  12. Changes to These Terms
  13. Contact Us

Welcome to God Shema Israel. These terms apply to your use of our website and to every order you place with us. By using the website or placing an order, you agree to them - please read them carefully.

About Us

This website is operated by God Shema Israel, Valley Village, Los Angeles, CA. You can reach us at shalom@godshemaisrael.com or +1 (800) 555-1234.

Our Products

We make handcrafted olive wood mezuzahs, including the patented Electronic Mezuzah. Because each piece is cut from natural olive wood, the grain, color and markings vary - no two are exactly alike, and your mezuzah may look slightly different from the photos. Display stands shown in some photos are not included unless stated in the product description.

A note about the mezuzah scroll. Each mezuzah comes with a decorative printed scroll of the Shema, not a handwritten klaf. In Jewish law, a mezuzah requires a kosher parchment scroll (klaf) hand-written by a trained scribe. If you observe this tradition, please consult your rabbi; you can buy a kosher klaf from a certified sofer and insert it into the tube. The Electronic Mezuzah adds Scripture, prayers and recorded messages you can hear; it is not a substitute for rabbinic guidance.

Prices and Payment

  • Prices are shown in US dollars unless another currency is selected, and may change without notice. Special Edition and promotional prices are valid while they are shown on the website.
  • The price that applies is the one shown when you place your order.
  • Payment is due when you order, or on delivery for cash on delivery orders.
  • Applicable taxes and shipping charges are shown at checkout before you pay.

Orders

Your order is an offer to buy. After you order, you receive an email confirming that we received it. We may decline or cancel an order - for example, if an item is unavailable, a price was displayed in error, or we suspect fraud. If we cancel an order you have already paid for, we refund you in full.

Shipping, Returns and Refunds

Shipping times, costs, tracking and our 30-day return policy are explained in our Shipping Policy. Risk of loss passes to you when your order is delivered.

Your Account

You are responsible for keeping your password confidential and for activity under your account. Please let us know right away if you believe your account has been used without your permission.

Intellectual Property

The Electronic Mezuzah is a patented product. All website content - including text, designs, photographs, logos and graphics - belongs to God Shema Israel or its licensors and is protected by copyright and trademark law. You may not copy, reproduce or use it for commercial purposes without our written permission.

Acceptable Use

Please do not misuse the website - for example, by attempting to access other customers' accounts, interfering with the site's operation, or using it for any unlawful purpose.

Warranty and Liability

We stand behind our products. If something is wrong with your order, contact us and we will work with you to fix it. To the fullest extent permitted by law, our total liability for any claim related to an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.

Privacy

How we collect and use your information is described in our Privacy Policy.

Governing Law

These terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules.

Changes to These Terms

We may update these terms from time to time. The version on this page, with its last-updated date, applies to orders placed from that date.

Contact Us

Questions about these terms? Email shalom@godshemaisrael.com, call +1 (800) 555-1234, or visit our contact page.

Questions? We are happy to help. shalom@godshemaisrael.com · +1 (800) 555-1234
Contact Us